Tecnologías analíticas y consultoría empresarial: un análisis sistemático de literatura

Analytical Technologies and Business Consulting: A Systematic Analysis of Literature

Publicado 2026-06-24


https://doi.org/10.30554/lumina.v27.n1.5624.2026
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Vol. 27 Núm. 1 (2026): Lúmina 27(1)
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Artículos de revisión
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LOZANO CHICUE , G. A. ., CORREA CRUZ, L., & Fajardo, M. Y. (2026). Tecnologías analíticas y consultoría empresarial: un análisis sistemático de literatura. Lúmina, 27(1), 27-1. https://doi.org/10.30554/lumina.v27.n1.5624.2026
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LOZANO CHICUE , G. A. ., CORREA CRUZ, L., & Fajardo, M. Y. (2026). Tecnologías analíticas y consultoría empresarial: un análisis sistemático de literatura. Lúmina, 27(1), 27-1. https://doi.org/10.30554/lumina.v27.n1.5624.2026

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GERMAN ALFONSO LOZANO CHICUE
Universidad de la Amazonia
https://orcid.org/0009-0006-0988-4166 ORCID
LUCELLY CORREA CRUZ
Universidad de la Amazonia
https://orcid.org/0000-0002-4781-0305 ORCID
Maria Yeny Fajardo
Universidad de la Amazonia
https://orcid.org/0000-0002-3846-149X ORCID
Mostrar biografía de los autores

LUCELLY CORREA CRUZ,

Doctor en Educación y Cultura Ambiental, Universidad de la Amazonia

Integrante grupo de investigación GEMA

Docente de tiempo completo Universidad de la Amazonia

La consultoría empresarial se enfrenta a retos relacionados con la transformación digital a partir de la convergencia del análisis de big data (BDA), la inteligencia artificial (IA) y la inteligencia empresarial (BI), lo que reconfigura la práctica de la consultoría y aporta valor añadido a las organizaciones. Este estudio se ha llevado a cabo mediante una revisión sistemática con la metodología PRISMA, analizando 50 trabajos de investigación publicados entre 2020 y 2025; en los resultados se identificaron las siguientes dimensiones críticas: la inteligencia empresarial en la toma de decisiones, las estrategias de transformación digital y modelos eficaces de consultoría empresarial en combinación con el análisis de datos; asimismo, se propone un modelo conceptual como alternativa para abordar las lagunas críticas relacionadas con la estandarización metodológica y la adaptación a las micro, pequeñas y medianas empresas (MiPymes), y para aportar nuevas perspectivas a los servicios de consultoría, a partir de la integración de las capacidades tecnológicas, la gobernanza de datos y las capacidades organizativas. De acuerdo con la evidencia empírica, se concluye que las consultoras empresariales que articulan herramientas tecnológicas a partir de marcos estratégicos generan dinámicas sostenibles de transformación organizativa.

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